Privacy Policy
Last updated: November 10, 2025
This policy explains what we collect, how we use it, and your choices when you use Nyxe.
1. Data we collect
- Account data: name, email, and login info when you sign up or sign in (including via Google).
- App data: templates, prompts, variables, test email addresses you enter, and settings you configure.
- Usage and device data: logs like pages viewed, actions taken, and technical diagnostics that help keep Nyxe reliable and secure.
2. How we use data
- Provide and improve Nyxe’s editing, AI drafting, and test‑send features.
- Secure the service, prevent abuse, and enforce our terms.
- Offer support, and communicate about service updates or billing.
3. AI processing
To generate drafts or edits, Nyxe may send your prompts and template context to AI providers. We instruct providers to use data only to deliver the requested result, but their independent policies apply. Do not include confidential information you wouldn’t want processed by third parties.
4. Test email delivery
When you send a test email, we share the necessary content and recipient address with our email delivery provider to send the message. Only send tests to addresses you control or have permission to contact.
5. Payments
Subscriptions are handled by our payment processor. We do not store full credit card numbers. The processor’s privacy practices apply to payment data.
6. Sharing
We do not sell your personal data. We share it only with service providers that help us run Nyxe (for example: hosting, email delivery, AI, and payments) and as required by law.
7. Retention
We keep your templates and account data while your account is active or as needed to provide the service. You can delete templates at any time. We may retain limited logs or records as required for security, compliance, or billing.
8. Security
We use reasonable safeguards to protect data. No system is 100% secure, and we cannot guarantee absolute security.
9. Your choices
- Access and update your profile from within the app.
- Delete templates you no longer need.
- Cancel your subscription at any time; access continues until the end of the billing period.
10. International transfers
We may process and store data in countries other than where you live. We take steps to protect your data consistent with this policy.
11. Children
Nyxe is not directed to children under 13. If you believe a child provided personal data to us, please let us know and we will take appropriate steps.
12. Changes
We may update this policy by posting a new version here. If you keep using Nyxe after changes take effect, you accept the updated policy.